Privacy Policy – Parkville 9

At Parkville 9, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website www.parkville9.com or contact us through any other channel.

1. Who We Are

Parkville 9 (referred to as "we," "us," or "our") operates premium residential projects in Bengaluru, India.

We act as a Data Fiduciary under India's Digital Personal Data Protection Act (DPDP Act, 2023) and also comply with GDPR (EU) and CCPA/CPRA (USA) standards.

Grievance Redressal Contact (GRC):

If your concern is not resolved, you may escalate it to the Data Protection Board of India.

2. Information We Collect

We collect only what's necessary to serve you better.

a. Information You Provide

• Name, email address, phone number
• Location and property preferences
• Budget details or project inquiries
• Documents shared for booking or verification (e.g., KYC)

b. Information Collected Automatically

• IP address, browser type, and device details
• Pages visited and time spent on our site
• Cookies and analytics data to enhance performance

You can manage or disable cookies anytime in your browser settings.

3. How We Use Your Information

We follow the principle of data minimization — collecting only what's required.

4. Sharing and Disclosure

We do not sell your personal information.

Your data may be shared only with:

• Authorized service providers (IT, CRM, hosting, marketing) under confidential contracts
• Affiliates or developers to fulfil property inquiries or transactions
• Regulatory authorities when required by law

California residents can opt out of any advertising-related sharing via a "Do Not Sell or Share My Personal Information" link on our site.

5. Data Retention and Deletion

We retain data only as long as needed to fulfil the purpose or legal requirements.

After that, data is securely deleted or anonymized.

You may request deletion anytime by contacting us at contact@parkville9.com.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion ("Right to be Forgotten")
• Withdraw consent for marketing use
• Opt out of data sharing (for CCPA/CPRA residents)

Simply email us your request at contact@parkville9.com.

We will respond within the legally defined timeframe.

7. Data Security

We use industry-standard security measures to protect your information:

• Encrypted data transmission and storage
• Access controls and system monitoring
• Regular backups and incident response plans

While we strive for complete security, no system is 100% foolproof.

8. Cookies and Tracking

Cookies help us enhance your experience by remembering preferences and tracking usage.

You can:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences via our cookie banner or browser settings

9. Data Breach Notification

If any data breach occurs, we will notify affected users and the Data Protection Board of India within 72 hours, as required under the DPDP Act.

10. Policy Updates

This policy may be updated periodically to reflect legal or operational changes.

Updates will be published on our website and, where necessary, communicated directly to you.

11. Contact Us

For any privacy-related queries or requests, please contact:

Parkville 9